Is Toftegården far from the city center and the beach?

Toftegården Guesthouse is centrally located in Skagen, not far from the beach and only 10 minutes' walking distance to the city centre, the station, the pedestrian street Sankt Laurentii Vej and the harbour.

Where can I find descriptions of the housing types we offer as rental?

Toftegården offers 3 different types of holiday rental homes.
• Standard rooms from DKK 450 per night
• Deluxe rooms (studio apartments) from DKK 635 per night
• Smaller and larger apartments from DKK 735 per night
Read more on our website www.skagen.nu

What else can Toftegården offer besides holiday rental homes?

Toftegården offers 3 different types of holiday rental homes. In addition, our guests have access to:
• Free Wi-Fi
• Free parking
• Breakfast (buffet)
• Bicycle rental
• Mini shop
• Wellness center (outdoor wellness with hot tub/jacuzzi and infrared sauna)
• Fitness
• E-butler (modern information center)
• Skagen tourist information
• TV with Nordic and international channels as well as Chromecast.

Parking? Where can I park my car, bicycle or motorbike?

You can park your car/motorcycle for free on or around the farm (on Markvej). You can park your bicycle in a locked outhouse in the yard.

Are there TVs and Chromecast in all holiday apartments and guest rooms?

All holiday apartments and guest rooms have a TV with Chromecast. The TV channels are i.a. Danish, Norwegian, Swedish, English and German, etc.

When do I pay for my booking?

If you have made your booking directly via Toftegården Guesthouse, you book and pay with a debit card directly on our website under "Book stay". If you don't have a card, you can pay in cash on arrival at Toftegården. If you have made your booking via Booking.com, Hotels.com, Expedia etc. they handle the payment and you pay them with your payment card.

When is my booking binding?

Once you have approved your booking, both you and the landlord are bound by the rental contract. If you have made your booking on Toftegården's website, you will soon after receive a rental contract and all relevant information via email and SMS. If you have made your booking with Booking.com, Expedia, Hotels.com, Trivago, Airbnb etc, they will send a confirmation of your booking. After this, Toftegården sends an email and an SMS with the rental agreement and information about self-service and check-in. We use the email address and telephone number that you initially provided to the landlord you booked with.

Where can I eat dinner out?

There is a wide selection of restaurants within walking distance of the farm. See recommendations from us and our guests in the 'Top 10 Tourist Guide', which is in all apartments/rooms or ask the staff.

Can I rent bicycles at Toftegården?

Toftegården offers bicycle rental at a price of DKK 100 per person per day. We have bicycles for adults and are happy to help get children's bicycles, electric bicycles or mountain bikes. Helmets can be borrowed free of charge. You can book one of our bikes yourself by scanning the QR code found at check-in, in the bike rental area or in the apartment or room you are staying in.

Where can you buy groceries?

At the railway station and in the city centre, there are several large grocery stores such as Brugsen, Netto and LIDL.

Can one freely use the yard, the barbecue and the outdoor furniture?

At Toftegården you can freely use our yard and outdoor furniture - remember to place pillows and cushions in the gray boxes in the yard after use. We also have a gas grill in the yard by the bike shed, which you can freely use. It is not permitted to take furniture, mattresses or bedding out to the farm or to the beach, etc. On the other hand, we have boxes in the yard with heating blankets and cushions that you can freely use in the yard. However, REMEMBER to put them back after use.

Does Toftegården have an environmental policy?

Yes, we have. Toftegården's environmental policy 'Green Stay': You have already made an effort to protect the environment by choosing to live at Toftegården. We are constantly working to improve the environment. We buy our electricity from Naturenergi (wind power energy), use energy-saving lighting, water-saving faucets and showers, sort waste, change bed linen and towels after more than three nights, only clean on departure with environmentally friendly means, etc.

How do I book a stay?

The best and cheapest way to book a stay at Toftegården is by clicking on 'Book stay', which you will find at the top of our website www.skagen.nu. You can also contact the landlord via email toftegaarden@skagen.nu or by phone +45 23104540.

What happens if we do not agree on the lease?

Contact the landlord directly on tel. +45 23104540 with any complaints. Remember that your chances of obtaining compensation may disappear if you do not complain immediately. If you and the landlord cannot reach an agreement, you can proceed to the Consumer Complaints Board.

What happens when I book a holiday apartment or a guest room?

When you rent with us, we ensure that you receive a written confirmation and agreement with rental conditions on your booking via email. You then have 3 days to contact us if anything needs to be corrected or you wish to cancel your booking. You will be informed of important changes regarding your booking. You have access to the apartment/guest room from 14.00 on the day of arrival until 11.00 on the day of departure, unless otherwise agreed. We are not responsible for activities outside the property area. If you are not satisfied with your holiday apartment or your guest room, contact the landlord so we can find a solution.

Can furniture, mattresses or bedding be taken from the holiday apartments and guest rooms?

It is not permitted to take furniture, mattresses or bedding out to the farm or to the beach, etc. On the other hand, we have boxes in the yard with heating blankets and cushions that you can freely use in the yard. However, REMEMBER to put them back after use.

Do I have to bring my own bed linen and towels?

Bed linen and towels are included in the reservation. But it may be a good idea to bring beach towels if you are going to the beach.

Traditional Danish breakfast at Toftegården?

Toftegården's traditional Danish breakfast buffet is offered every year from 1 April to 31 October. Serving times: Monday-Friday 08:00-10:00, Saturday, Sunday and public holidays 08:00-10:30 (in high season every day until 10:30). The price for breakfast is DKK 125 per person. person per day if purchased. Contact us no later than 1 day before arrival.

Is final cleaning included on departure?

Yes, final cleaning upon departure is included in the agreement. We do, however, expect you to wash up after yourself and carry out a normal/light cleaning upon departure. Used towels and bed linen are placed on the floor.

There is self-service at Toftegården, what does that mean?

Toftegården's entire concept is based on self-service and self-catering. This entails:
• You check in and out yourself.
• You make your own bed. Bed linen and towels, which are on the bed upon arrival, can be changed after more than three nights (read our environmental policy ``Green stay'').
• You yourself keep the holiday apartment/guest room tidy/clean during your stay. If you want to borrow a vacuum cleaner or a broom, these can be found in the cleaning room (Cleaningroom) in building B. Our medicine cabinet as well as extra toiletries, paper towels and tea towels are also available there.
• You sort waste, paper and bottles yourself in the placed containers. You will find them at Toftegården's gable by the garage door.
• Nescafé and tea are available in the kitchen and can be used free of charge. Also available in the mini shop at the OFFICE after 12.00. You can also order a breakfast buffet at Toftegården, which is served in the "Stable" in building B between 08-10.00 (Costs DKK 125/person and day. Book on E-Butler if you wish the day before.
• You must be aware that, for the sake of other guests and neighbours, it must be quiet no later than 23.00.
Football games, games and cycling are not allowed for the sake of other guests.
• You have free access to the farm environment with sun terrace and we expect you to help keep the area and things in order. Our gas grill can be borrowed - you will find it at the bicycle parking lot. You also have the option of renting bicycles at Toftegården.
• You have free access to our outdoor wellness department, where you can enjoy a lovely jacuzzi (jacuzzi) and a wonderful infrared sauna. You book your appointment by scanning a QR code, which is available at the wellness department. Here you will also find all the information you need. The minimum age is 18 years.
• You have free access to the fitness center - however a maximum of two people at a time - The minimum age is 18 years. The door code is 2323.
• Final cleaning upon departure is included in the price. We do, however, expect you to wash up after yourself and carry out normal cleaning before departure. Used towels and bed linen are placed on the floor.

Check-in and check-out?

Check-in can take place between 14.00 and 24.00. The key can be collected from the key box at the OFFICE (code in the contract). Check-out no later than 11.00 - put the key back in the CHECK OUT mailbox. Read more here: Check-in and check-out.

Can another person take over my reservation if I am prevented from coming?

If you are prevented from coming as agreed, you have the right to transfer your stay to another person. As landlords, we must accept this transfer, unless there is a special reason to refuse. Notify the landlord as soon as possible.

Is it allowed to smoke and have pets in the holiday apartments or guest rooms?

Smoking and pets are not allowed in the apartments or in the room. You can smoke freely in the yard, but please be considerate. If you smoke indoors, DKK 3,000 will be billed for cleaning. Pets are not allowed on the entire Toftegården due to allergies.

Toftegården's minishop (self-service)?

As a guest at Toftegården, you have access to our mini shop at the OFFICE (hygiene items, drinks, snacks, etc.). Payment via MobilePay or cash.

What if I want to cancel my reservation?

Cancellation is free within the deadlines for direct booking: Low season - the day before, Middle season - 3 days before, High season - 5 days before. If exceeded, 50% of the rent is paid. When booking via external sites, their rules apply.

The rules for using wellness?

You have free access to our outdoor wellness department, where you can enjoy a lovely jacuzzi (jacuzzi) and a wonderful infrared sauna. You book your appointment by scanning a QR code, which is available at the wellness department. Here you will also find all the information you need. The minimum age is 18 years.

The rules for using fitness?

You have free access to the gym (max. two people at a time, min. 18 years). The door code is 2323.

What obligations do I have as a tenant?

You should take good care of holiday apartments and guest rooms and follow the rules. You are responsible for damages. Holiday apartments may only be used by the agreed number of people. Silence after 23.00. Lost keys/safes cost DKK 1750 for replacement.

Can you rent the entire Toftegården including the party/meeting room?

We can give you a good offer if you are considering renting the entire Toftegården and our party/meeting room for a party or a larger event. Space for 36 overnight guests + option for more. Contact the landlord.

Where can I find directions to Toftegården Guesthouse?

Look at our website under the menu item 'About us / Skagen' and then select the subpage 'Find your way'. Here you will find the address and Google Maps.

What if I have complaints about my accommodation?

If the landlord does not deliver the holiday apartment or guest room in the promised condition or at the right time, you have the right to cancel the rental. Contact the landlord as soon as possible, but no later than 3 days after arrival. Errors during the stay must be reported directly to the landlord.

War, natural disasters, strikes, etc.?

Both you, as the tenant, and we, as the landlord, have the right to cancel the tenancy due to acts of war, natural disasters, significant interruptions of water and power, fire and other major events that neither of us could have foreseen or prevented. If necessary, we are obliged to refund your money as soon as possible, and you have the right to be refunded the full amount minus payment for the days when you have already used your holiday apartment or your guest room.